Why join us?

A great pace to work comes with great benefits!

Everyday perks – 50% off restaurants across the group, 25% Friends & Family discount, 50% off company retail, a staff meal on every shift, a complimentary welcome lunch for you and a guest and free annual subscription on Fallow Chef’s Substack.
Time to Rest & Grow – Holiday increase – additional annual leave based on length of service, enhanced parental leave after 1 year of service, sabbatical after 3 years of service, career development training, supplier trips and visits, Fowl Mouth – your chance at hosting your own pop-up.
Wellbeing – EAP (Employee Assistance Programme) – confidential support whenever you need it, Digital Gym – flexible fitness support for healthier you, Mental Health Wellbeing – resources and support for a healthy mind, access to career counselling – guidance for your career journey, 24/7 GP appointment, Team Socials, Financial wellbeing – Stream.
Exclusive Discounts – Employee of the Quarter – awarded dinner at a Michelin-style restaurant for the winners, Team rewards on Google Reviews – get recognised as a team for the amazing feedback you earn, milestones, spot awards and peer nominations.

As a Receptionist, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy.

Key responsibilities:

Greet guests with a warm and professional demeanour, ensuring a positive first impression.
Manage reservations, seating arrangements, and guest flow to optimize the dining experience.
Handle phone and email inquiries, providing accurate information and assisting with bookings.
Work closely with the front-of-house and management team to ensure seamless service.
Maintain an organized and efficient reception area.
Assist with special requests and accommodate guest needs whenever possible.

About you:

Previous experience as a Receptionist or Host in a high-quality hospitality environment.
Exceptional customer service and communication skills.
Strong organizational skills and attention to detail.
Ability to multitask and remain calm under pressure.
A team player with a positive and proactive attitude.
Proficient in utilizing the Seven Rooms booking system.

FOWL is a modern, chicken-focused restaurant from the team behind Fallow, built around exceptional produce, bold flavours and a playful approach to cooking. Our menus celebrate the versatility of the bird, using it from beak to tail and transforming every cut into something worth talking about. From rotisserie chicken and crispy wings to indulgent burgers, creative small plates and seasonal specials, we bring a fresh perspective to familiar favourites. Quality sourcing and thoughtful ingredient use sit at the heart of everything we do, proving that great food can be both fun and considered. Behind the menu is a team driven by creativity, collaboration and a shared passion for delivering generous food and memorable hospitality in a relaxed, vibrant setting.

At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.